Contact
One address, read by a person. No form, no chatbot, no ticket number.
Last updated
We answer within two working days. If you haven’t heard back in three, something has gone wrong at our end — send it again and say so, and we won’t mind.
There is deliberately no contact form on this page. A form needs somewhere to send things, and we’d rather give you an address you can see than a box that might quietly fail.
What to include
- A question about sizes: tell us your desk width and depth in centimetres and we’ll tell you straight whether it fits.
- A question about the engraving: send the exact text you want, including the capitals and any accent, and we’ll tell you whether it fits on the plate.
- Something wrong with an order: the order number and one line about what happened. A photograph helps for damage but isn’t required.
- A correction to something we published: please do. Tell us which page and what’s wrong. If you’re right we’ll fix it and put a dated line at the foot of the page saying we got it wrong.
What we can’t help with
We can’t give you a delivery date yet, because nothing has been made and we don’t know one. We can’t take payment, because there is no checkout on this site. And we can’t tell you where an order is if you haven’t placed one — nobody has.
Complaints
Use the same address and put “complaint” in the subject line so it doesn’t get lost. We’ll acknowledge it within two working days and give you an answer within fourteen. If we can’t resolve it between us, you can take a consumer complaint to Citizens Advice on 0808 223 1133, and they can refer it to Trading Standards.
Where we are
The United Kingdom, and that is genuinely as specific as we can be right now. The company isn’t registered yet, so there is no registered address to print, and we’re not going to invent one or borrow a virtual office to look bigger than we are. When it exists it goes here and in the footer of every page.